Terms and Conditions

1. Introduction                                    

These Terms and Conditions ("Terms") govern the relationship between HAMR Insights Pty Ltd ("we," "us," or "our") and our clients ("Client," "you," or "your") regarding consulting services related to healthcare data and systems improvement. By engaging our services, you agree to comply with these Terms.

2. Services Provided                           

We offer a comprehensive range of data consulting services tailored to healthcare providers, including but not limited to:

-          Systems Analysis: Assessing technical systems for suitability on agreed metrics and providing guidance on required or recommended changes.

-          Data Analysis: Assessing healthcare data to identify trends and insights.

-          System Implementation: Supporting the integration of new technologies and systems.

-          Process Optimization: Enhancing operational efficiency within healthcare settings.

-          Training and Support: Providing guidance to your staff on best practices in data management.

3. Client Obligations

As a Client, you agree to:

-          Provide accurate, complete, and timely information necessary for the successful delivery of our services.

-          Ensure that any data provided is compliant with relevant laws and regulations, including the Privacy Act 1988 (Cth).

-          Designate a point of contact to facilitate communication and ensure timely responses to our requests.

4. Data Handling and Usage

We are committed to the responsible handling of Personally Identifiable Information (PII) and healthcare data. All data shared with us will be used exclusively for the following purposes:

-          Delivering our consulting services.

-          Improving healthcare systems and processes.

-          Conducting project-related analyses and reporting.

5. Data Security Measures

We prioritize the security of your data. Our security measures include:

-          Encryption: All data transmitted and stored will be encrypted to protect against unauthorized access.

-          Access Controls: Access to data will be restricted to authorized personnel only.

-          Regular Audits: We conduct periodic audits to ensure compliance with our security protocols and identify areas for improvement.

6. Limitation of Liability

To the fullest extent permitted by law, our liability for any claims arising out of or related to our services shall be limited to the amount paid for those services. We are not liable for any indirect, incidental, or consequential damages.

7. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms shall be resolved in the courts of New South Wales.